JOB TITLE: Front Desk Executive
REPORTS : Manager
- Good Communication Skills
- Any Graduate
Responsible for handling of incoming and outgoing calls at the reception / Front desk including Intercom operations. Making sure to demonstrate professional and polite responses in telephone responses.
Ensure personal preventability and dress in the assigned uniform.
Receive, inform, guide guests and show co-ordination with other employees.
Working knowledge of Computer operations.
Responsible for smooth Check in and check out of guests.
Responsible for maintenance and upkeep of front office.
Provide assistance in general administrative activities
Provide assistance to the Help Desk as required
Contribute to the Monthly Management Report to Management
Develop the necessary policies and procedures required for all functions within the scope of Reception
Co-ordinate with Housekeeping and F&B team for all day to day operations.
Preferred: Hotel Management Diploma
Acceptable: Any graduate with Good Hindi & English Communication skills
Minimum 2 years